General Business

LCCI International Business and Secretarial Qualifications cover all the skills required to progress in a modern office environment.

Qualifications

Exam Availability

Level

Description

Administering Meetings

On Demand

2

Tests the candidate's ability to prepare for, administer and operate business meetings.

Aimed at those who wish to transcribe business documents from audio dictation. The level of the exam is determined by the required words per minute .

Business Administration

Series + On Demand

1 - 3

Establishes a firm understanding of routine administration, procedures and standards and tests knowledge of office equipment, business services and supplies.

Designed to test understanding of the core activities of administration in the business world, including all aspects of business such as marketing, finance and personnel.

Aimed at candidates who wish to demonstrate their knowledge of main functions of business activity and their understanding of the individual's contribution to the business organization.

This qualification assesses knowledge of the role of the administrator, and an understanding of the personal and interpersonal skills required of an administrator.

Keyboard Speed Test

On Demand

N/A

A test for those who need to show evidence of an ability to type work related text at a minimum of 30 words a minute and with 98% accuracy.

Develops the candidate's understanding of law as it relates to industrial and commercial society and the law governing professional practice.

Aims to give candidates planning to go into management a broad knowledge and understanding of the role of management within an organization.

Suitable for candidates who wish to demonstrate proficiency in transcribing documents from printed or handwritten copy. The required 'word per minute' varies between levels.

Certificate in International Operations (Retail)

On Demand

2

Multiple-choice based assessment comprising two units, Retail available online and paper based: (1) Service, Selling and Product/Risk Awareness (2) Personal Effectiveness and Teamwork, Merchandise Handling, Storage and Display.

Understanding Meetings

This qualification covers the types of meetings,venues, roles and protocol issues that need to be considered when arranging meetings and conducting subsequent follow ups.